๐Ÿ”’ king33 Personal Data Protection

King33 Privacy Policy โ€“ Personal Data Protection for Malaysian Members

King33 takes the protection of every Malaysian member's personal data seriously. This Privacy Policy clearly and transparently explains how we collect, use, store, and protect your information โ€” in full accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Updated: January 2026  |  Complying with PDPA 2010
๐Ÿ›ก๏ธ
Privacy Policy
10 Sections  ยท  Malaysia PDPA 2010
SSL 256-bit ยท KYC ยท Data Securely Stored
256-bit SSL Encryption
Data Never Sold
Complying with PDPA 2010
Securely Stored

King33's Commitment to Your Privacy

Six core principles that govern how we handle the personal data of Malaysian members

Limited & Purpose-Driven Data Collection

King33 only collects data that is strictly necessary to provide you with our services. We do not collect data excessively or without a clear and legitimate purpose.

Data Not Sold to Third Parties

Your personal information will not be sold, rented, or shared with any third party for marketing purposes without your explicit consent. This is King33's absolute promise.

Encryption & Data Security

All data transmitted between your device and King33's servers is encrypted using 256-bit SSL โ€” the same standard used by financial institutions and major banks in Malaysia.

You Are in Control of Your Data

As a King33 member, you have the right to access, correct, transfer, or request the deletion of your personal data at any time, in accordance with the provisions of PDPA 2010.

Full Compliance with Malaysia's PDPA 2010

King33 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) โ€” the primary legislation governing personal data protection in our country.

Immediate Data Breach Notification

In the event of any data breach affecting your personal information, King33 is committed to notifying you and the relevant authorities within the timeframe required by law.

Contents
๐Ÿ“‹ PDPA 2010
This policy complies with Malaysia's Personal Data Protection Act 2010 and internationally recognised data protection principles.
โ„น๏ธ

This Privacy Policy document sets out King33's privacy practices in full. By registering for and using the King33 platform, you agree to the collection and processing of your personal data as described herein. Please read it carefully and contact us if you have any questions.

1
Introduction & Scope of King33's Privacy Policy

King33 ("we", "our platform") is an online Sports Betting and casino services provider operating for customers in Malaysia. We understand how important privacy is to you โ€” and we take seriously our responsibility to protect every piece of information you share with us.

This Privacy Policy ("Policy") sets out in detail how King33 collects, uses, stores, shares, and protects your personal data when you use King33's website, mobile app, and all associated services.

This policy applies to all individuals who:

  • Browsing and navigating the King33 website
  • Registering as a King33 member
  • Using any king33 service โ€” including betting on Malaysia Super League, EPL, badminton, cricket, poker, slots and live casino
  • Contacting the King33 customer support team
  • Participating in king33 promotions, contests or bonus programmes

The King33 Privacy Policy is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection principles. If you do not agree with any term in this Policy, please do not use King33's services.

2
Types of Personal Data Collected by king33

King33 only collects data that is necessary for legitimate and specific purposes. Below are the main categories of data we collect:

2.1 Identity & Account Data
Data TypeExampleRequirements
Full nameAs per MyKadMandatory โ€“ identity verification
Identity card numberMyKad / PassportMandatory โ€“ KYC & age verification
Date of birthDD/MM/YYYYMandatory โ€“ age 18+ verification
Email addressName@example.comMandatory โ€“ account communications
Phone number01X-XXXXXXX (Malaysia)Mandatory โ€“ 2FA & communications
Residential addressMalaysian addressMandatory โ€“ verification & compliance
2.2 Financial & Transaction Data
  • Malaysian bank account details (for withdrawals) โ€” bank name, account number
  • Registered e-wallet details โ€” Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow
  • Deposit and withdrawal transaction history in Malaysian Ringgit (RM)
  • Betting activity records โ€” wagers, winnings, and losses
2.3 Technical & Usage Data
  • IP address and device information (operating system, browser type)
  • Activity logs and login history
  • Platform usage data โ€” pages visited, time spent
  • General location information based on IP address
โ„น๏ธ

King33 no storing your credit or debit card numbers directly in our systems. All card payments are processed through third-party payment providers that are PCI-DSS compliant.

3
How King33 Collects Your Personal Data

King33 collects your personal data through the following means:

  • Account registration: When you complete the King33 registration form, you are directly providing us with your identity and contact information.
  • Identity verification (KYC): When you submit identity verification documents such as your MyKad or passport, we receive that information directly from you.
  • Financial transactions: Every time you make a deposit via DuitNow, Touch 'n Go eWallet, GrabPay, FPX, or any other method, your transaction details are automatically recorded.
  • Platform activity: Our systems automatically record your usage activity, including bets placed, games played, and session duration.
  • Support communications: When you contact the King33 support team via email, live chat, or phone, those interactions may be recorded for training and quality improvement purposes.
  • Cookies and tracking technologies: king33 uses cookies and similar technologies to automatically collect platform usage data. Please refer to Section 7 for more information.
4
Purposes for Using Personal Data

King33 uses your personal data only for legitimate purposes that have been communicated to you. Below are the primary purposes for which your data is used:

4.1 Account Management & Services
  • Creating and managing your king33 account
  • Processing deposits and withdrawals in MYR (RM)
  • Providing access to all King33 services โ€” Sports Betting, slots, live casino, poker
  • Sending you important notices related to your account
4.2 Legal Compliance & Security
  • Verifying your age and identity (minimum 18 years old)
  • Complying with the requirements of Malaysia's Personal Data Protection Act 2010
  • Conducting anti-money laundering (AML) checks
  • Detecting and preventing fraud, multi-account abuse, and illegal activity
  • Complying with court orders or lawful requests from authorities
4.3 Service Improvement & Communications
  • Improving the user experience based on usage patterns
  • Sending you King33 promotional information and bonus offers (with your consent)
  • Conducting statistical analysis to improve the platform
  • Providing better and more personalised customer support
โš ๏ธ

Right to Object: You may object to the use of your data for direct marketing purposes at any time by contacting king33 at support@king33.world. Your request will be processed within 10 business days.

5
Sharing Data with Third Parties

King33 does not sell, rent or trade members' personal data to any third party for commercial purposes. However, in the following limited circumstances, data may be shared:

  • Payment providers: Transaction information is shared with authorised payment providers (such as FPX operators, Touch 'n Go, and GrabPay) solely for the purpose of processing your financial transactions. These providers are bound by strict confidentiality agreements.
  • Legal authorities: King33 will disclose data where required by a court order, search warrant, or lawful request from Malaysian authorities, including PDRM or Bank Negara Malaysia.
  • Audit & compliance: Authorised independent auditors and compliance bodies may access certain data within the scope of their engagement, subject to confidentiality agreements.
  • Technical support services: Technical service providers who assist in maintaining the king33 platform may access data in a limited capacity, subject to data processing agreements that comply with PDPA.

In all data-sharing arrangements, King33 ensures that recipients uphold data protection standards equivalent to or higher than those set out in this Privacy Policy.

6
King33 Security & Data Protection

King33 continuously invests in security infrastructure to ensure your personal data remains protected at all times. Key security measures we have in place include:

 king33 Protection Standards
Data Encryption
98%
2FA Verification
95%
24/7 Monitoring
100%
Security Audit
90%
PDPA Compliance
100%
  • 256-bit SSL encryption: All communications between your device and King33's servers are encrypted using 256-bit TLS/SSL protocol.
  • Two-factor authentication (2FA): A 2FA system is available to all members as an additional layer of account protection.
  • Continuous 24/7 monitoring: King33's security team continuously monitors systems to detect and respond to any threats or suspicious activity.
  • Internal access controls: Access to member data within the king33 organisation is restricted to staff who genuinely require it to carry out their responsibilities.
  • Regular security audits: king33 systems are audited regularly by independent parties to identify and address any security vulnerabilities.
  • Data segregation: Player funds and data are kept separate from the company's operational assets for maximum protection.
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While King33 implements comprehensive security measures, no system can guarantee absolute 100% security. You also play a role in protecting your account โ€” make sure your password is strong, unique, and never shared with anyone.

7
Cookies, Analytics & Tracking Technologies

King33 uses cookies and similar tracking technologies to enhance your experience on our platform. Below is an explanation of how king33 uses cookies:

7.1 Types of Cookies Used
  • Essential cookies: Required for core king33 platform functions โ€” login, session management and security. These cookies cannot be disabled.
  • User preference cookies: Saving your preferences such as language, display settings and odds preferences for a more convenient experience.
  • Analytics cookies: Helps us understand how you use the King33 platform so we can continue improving it. Data is collected in aggregate and does not identify you personally.
  • Performance cookies: Optimising the speed and performance of the King33 platform based on usage patterns.
7.2 Cookie Management

You can manage and delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the king33 platform. For guidance on managing cookies in your browser, please refer to your browser's help documentation.

8
Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a king33 member have important rights regarding your personal data:

Right of Access

Request a copy of the personal data King33 holds about you at any time.

Right to Rectification

Request correction or update of any inaccurate or outdated personal data we hold about you.

Right to Erasure

Requesting the deletion of your personal data when it is no longer required for the original purpose of collection.

Right to Object

Object to the processing of your data for direct marketing purposes at any time, without having to provide a reason.

Right to Data Portability

Receive your personal data in a machine-readable format for transfer to another service provider.

Right to Restriction of Processing

Requesting a restriction on the processing of your data while king33 investigates any objection you have raised.

To exercise any of the above rights, please contact King33 by email at support@king33.world, stating the right you wish to exercise along with your identification details. King33 will process your request within 21 working days as required under PDPA 2010.

9
Data Retention & Deletion

King33 does not retain your personal data longer than necessary for the stated purposes. Below are the general guidelines for our data retention periods:

Data CategoryRetention PeriodReason
Active account dataFor the duration of active accountService management
Financial transaction records7 years after transactionLegal requirements & audit
KYC records & identity verification5 years after account closureAML & PDPA Compliance
Support communication logs3 yearsDispute resolution & training
Login & security data2 yearsSecurity & Digital Forensics
Analytics data (anonymised)Unlimited (no PII)Platform improvements

Once the retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be linked to your identity.

10
Contact king33 & Privacy Enquiries

King33 has appointed an internal Data Protection Officer (DPO) responsible for ensuring compliance with this Privacy Policy and Malaysia's PDPA 2010.

If you have any questions, concerns or complaints regarding king33's Privacy Policy or how we handle your personal data, please contact us via:

  • Email: support@king33.world (please include "Privacy Enquiry" in the subject line)
  • Live chat: Available 24/7 via the King33 platform after logging in

King33 will acknowledge receipt of your enquiry within 2 working days and provide a full response within 21 working days, as required under PDPA 2010.

If you are not satisfied with King33's response to your privacy enquiry, you have the right to lodge a complaint with Malaysia's Personal Data Protection Commissioner, appointed under the Personal Data Protection Act 2010.

๐Ÿ“Œ

Policy Amendments: king33 reserves the right to amend this Privacy Policy from time to time. Members will be notified of any material changes via email or a prominent notice on the king33 platform at least 14 days before the changes take effect. This policy was last updated in January 2026.

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Your Data Is Safe with King33

With 256-bit SSL protection, full PDPA 2010 compliance, and our commitment to never selling your data, King33 is a platform that genuinely respects your privacy. Sign up today with confidence.

โš ๏ธ For users aged 18 and above only. Bet responsibly.

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